❖We will treat all patients with dignity and respect.  We take the care of our patients as a serious trust.  We understand that they come to our office (or not) by choice and so we must earn their trust every day.

❖We are committed to doing our best.

❖We seek first to understand, and then to be understood.

❖All decisions that we make for ourselves, our co-workers and our patients will be congruent with our Vision Statement.

❖We respect the value of the contribution from each individual on our team.  Each and every job is essential to our success.

❖We are committed to working together as a team, relying on the strengths and sensitive to the weaknesses of each member.

❖We will communicate openly and honestly with each other and with our patients.

❖We will continue to look for ways to refine our skills, our systems and our care.

❖We begin each task with the understanding that it is an important part of our overall mission.  We won’t spend our time with meaningless activities which don’t support our vision.

❖We will make every effort to build a professional relationship with our patients.  We will develop an appreciation for their physical and emotional needs, as well as their dental ones.

❖We will strive to make our patients’ dental visits as pleasurable as possible.

❖We are committed to gather the information necessary to make a thorough diagnosis and treatment plan.  In doing so, we will offer the best care possible which is in keeping with both the patient’s needs and desires, and sound clinical practice.

❖We will use only the best dental materials, laboratories and techniques for our patients.

❖We will do our best to provide our patients with a schedule that can be relied on for its timeliness.

❖We are committed to housekeeping standards that ensure a safe treatment environment for our patients as well as a clean, safe workplace for our staff.

❖We work to ensure the economic well-being and quality of life for all team members and their families.

❖We are committed to helping each other become successful.

❖We will offer and receive constructive criticism/feedback as it relates to our office activities as a means to continuously improve our services.